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Solutions

By Customer

Brands

Onboard, Transact, Integrate, and Save

Logistics Providers

3PL, WMS, TMS

Retailers

Wholesale, Dropship, Direct Store Delivery

Commerce Enablement Platforms

Ecommerce, ERP, WMS, and more

ecosystem

Retailer Network

Expand distribution

Integrations Network

Connect essential systems
Resources

Case studies

Success stories with Crstl

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Insights, trends, and updates

FAQ

Quick answers to common questions

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What drives Crstl forward

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FAQs

1. It is 2025. Why do I need EDI to sell to retailers and online marketplaces?

EDI (Electronic Data Interchange) is a standardized format for electronically exchanging business documents—such as purchase orders, ship notices, and invoices—between trading partners. It enables fast, secure, and consistent communication, reducing manual data entry errors and ensuring compliance with each retailer’s supply chain requirements. With Crstl, you don’t need to worry about the technical details and business logic that comes with following retail EDI specifications. Just like using Gmail doesn’t require understanding email protocols, Crstl abstracts the complexity—making B2B communication and commerce as seamless as sending a message.

2. Are you an agency that can help me land retail expansion?

We are a technology platform that provides your business with mission critical data- and business-connectivity to transact with all your trading partners. We do not provide the sales and services offerings needed to expand into the different retailers and online marketplaces, but we'd be happy to make an introduction to a suitable agency partner. Just reach out to us!

3. Which retailers and distributors can Crstl connect to?

Crstl’s vast retailer network and proprietary data connectivity platform enable seamless integration and onboarding with any retailer globally—in a matter of days. Already trusted by brands transacting with most major U.S. retailers and distributors, Crstl delivers speed and scale without the complexity.

4. Will I be able to use Crstl with my ERP / WMS / 3PL?

Yes! Tell us what you need and if we don’t already support it with one of our robust native integrations, we will use our modern tech stack and all-star team to build it out for you!

5. Does Crstl support GS1-128 shipping labels and packing slips?

Yes, we do! Glad you asked.

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6. Does Crstl have an open API?

Indeed we do. Book a demo with us to learn more.

7. I am looking to migrate away from my existing EDI provider, can you help?

Absolutely! We’ve migrated several of our current customers away from their existing providers and have developed a robust playbook in this migration process. Just reach out to us for more details on how we can do this for you!

8. What data connectivity options does Crstl support?

Any and all that are needed. We already support sending and receiving EDI/JSON/XML/CSV documents over AS2/VAN/SFTP/HTTP.